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Frequently asked questions

Where can I purchase DRIFT products?

Our products are available exclusively through Walmart.com or at select Walmart store locations. All purchase, fulfillment, and return processes are handled solely by Walmart.

How do I return or exchange an item?

All returns and exchanges must be completed through Walmart, following their official return and refund policies. Online purchases can be returned through the Walmart Returns Center, and in-store purchases can generally be returned to any Walmart store.

How can I track my order?

If you purchased online, your tracking information is available in your Walmart.com Orders page. If purchased in store, your receipt and local Walmart store can provide purchase details.

How can I contact DRIFT for product questions?

For general product inquiries, safety information, product care tips, or brand-related questions, please reach out directly to us at: help@driftwatersports.com

Does DRIFT have access to my Walmart order?

No. We do not receive customer order information, payment details, or shipping updates. Walmart maintains full control of all transaction and fulfillment data.

Are DRIFT products covered by a warranty?

We stand behind the quality of our products. If you experience an issue, contact us directly for product-support guidance.
For order-related issues (such as missing items, order status, or damages in shipping), please contact Walmart Customer Support.

Will you offer direct purchasing in the future?

Our website may evolve over time, but for now, all purchases are made on Walmart.com or in select Walmart store locations. Any updates will be announced on our website.